openIT 3

Does Social Software support Global Software Development?
-- Rosalba Giuffrida

Global Software Development (GSD) is increasingly becoming a common practice in the software industry. Organizations establish global software projects, which are scattered all round the globe, involving multiple teams located at different sites. Since GSD is highly geographically dispersed, teams have to deal with temporal, geographical and socio-cultural distances, resulting in major difficulties in coordination and communication. During my PhD, I adopted ethnographically-informed methods to explore the role of Social Software for supporting GSD teams. Social Software offers a flexible channel that can complement traditional Software Engineering tools and that can overcome the lacking of face to face communication. In this talk, I will show what is the role of Social Software for constitute, establish and maintain communicative and coordinative practices in three GSD case studies.